Refund Policy

At Energypowersale.com, we are committed to providing exceptional service to our valued customers. In the rare event that you need to request a refund, we have established a clear and fair refund policy to address such situations promptly.
 
1. Eligibility for Refunds
To qualify for a refund, customers must contact our customer service team within 3 days of the transaction date. All requests must meet specific eligibility criteria to ensure a smooth and timely refund process.
 
2. Non-Refundable Transactions
While we aim to accommodate our customers, some transactions are non-refundable. 

These include:
•Services that have already commenced
•Transactions older than 3 days
•Any energy-related services or products delivered as part of the transaction
 
3. Refund Processing
Once eligibility is confirmed, the refund process will be initiated swiftly to minimize inconvenience. Refunds will typically be processed within 5-7 business days and will be issued to the original payment method used for the purchase.
 
4. Dispute Resolution
Customer satisfaction is our priority. If you are dissatisfied with our services, please contact our customer service team first. Should the issue remain unresolved, you may escalate the matter to your financial institution for further assistance.
 
5. Policy Amendments
We reserve the right to update or revise this refund policy as necessary. Any changes will be communicated to our customers promptly to ensure transparency.
 
Conclusion
At Energypowersale.com, we are dedicated to providing excellent service and ensuring customer satisfaction. While refunds are subject to specific conditions, we strive to address all customer needs fairly and promptly, within a 3-day window from the transaction date.
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